1. Information We Collect

• Contact details such as name, email, phone number and addresses.
• Payment information and transaction records.
• Account details and preferences.
• Order history and purchase activity.
• Customer support communications.
• Device, browser, cookies and usage information.

2. How We Collect Information

Information is collected directly from you, automatically through cookies and analytics tools, from service providers and from authorised third parties where legally permitted.

3. How We Use Your Information

• Process payments and fulfil orders.
• Manage your account and preferences.
• Provide customer support.
• Send updates and marketing communications.
• Prevent fraud and improve security.
• Comply with legal obligations.

4. How We Disclose Information

Information may be shared with Shopify, payment gateways, shipping partners, analytics providers and legal authorities where required.

We do not sell your personal information.

5. Relationship With Shopify

Our store is hosted on Shopify. Shopify may process information required to operate, maintain and improve its platform and services.

6. Cookies

We use cookies and similar technologies to operate our website, improve performance and understand visitor behaviour.

7. Your Rights & Choices

• Access your personal information.
• Correct inaccurate information.
• Request deletion of information.
• Withdraw consent where applicable.
• Manage marketing preferences.
• Request data portability where available.

8. Children's Data

Our services are not intended for children. We do not knowingly collect personal information from children.

9. Security & Retention

We use reasonable safeguards to protect personal information and retain data only as long as necessary for legal and operational purposes.

10. International Transfers

Information may be transferred and processed outside your country through Shopify and other authorised service providers.

11. Changes To This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.

12. Grievances & Contact

For privacy-related questions, requests or concerns, please contact us.